Thank you for choosing our unique line of custom design activewear. Aerial Goth’s mission is to provide you with high-quality, one-of-a-kind activewear that reflects your individual style and supports a more sustainable planet. Each piece in our collection is crafted with care and precision, designed to celebrate uniqueness while minimizing waste in our eco-friendly production system.

Understanding Our No Returns Policy:

In our commitment to sustainability and the exclusive nature of our products, we have implemented a strict no returns policy. This decision is rooted in several key aspects of our brand's ethos and operational model:

1. One-of-a-Kind Nature: Every item we create is a masterpiece of limited edition design, that is upgraded seasonally. This uniqueness means that each piece is as individual as you are, and therefore, cannot be restocked or resold.

2. Limited Availability: Our activewear is made to order, ensuring that we only produce what is needed. This approach helps us reduce overproduction and waste, aligning with our eco-friendly values. It also means that each piece is created just for you, reflecting your unique choices.

3. Print Upon Sale: We initiate the printing and crafting process immediately upon sale, utilizing resources and materials specifically for your order. This customized production is both a commitment to quality and a step towards reducing our ecological footprint.

4. Eco-Friendly Production System: Our dedication to an environmentally conscious production system includes creating each activewear piece only when an order is placed. This made-to-order model supports our goal of minimizing waste and promoting a more sustainable fashion industry.

Given the personalized and environmentally conscious nature of our products, we are unable to accept returns. We encourage our customers to review their orders carefully before finalizing them. Please ensure that your size, design choices, and personalizations are exactly as you desire. Our customer service team is always here to help you with any questions you may have before placing your order.

Damaged or Incorrect Orders:

While we do not accept returns, we stand by the quality of our products. If your order arrives damaged or does not match your specifications due to an error on our part, please contact us within 7 days of receipt. We are committed to addressing and resolving any issues to ensure your satisfaction.

We appreciate your understanding and support of our no returns policy. By choosing our custom-designed activewear, you're not only making a statement about your unique style but also contributing to a more sustainable and eco-friendly world.

Thank you for being a valued part of our community. Together, we can make a difference.